Terms of Sale | Kyora International

Scope

These Terms of Sale apply to paid services offered by Anthony Carayon, Entrepreneur individuel (micro-entreprise), trading as Kyora International (Kyora International) to professional real estate agents using the Kyora platform.

They supplement the Terms of Use and the agent signup contract. In case of conflict regarding a paid service, these Terms of Sale prevail.

Eligible customers: Professional real estate agents (B2B). Individual investors do not purchase paid Kyora services through the platform.

Seller

Seller: Anthony Carayon, Entrepreneur individuel (micro-entreprise), trading as Kyora International
Address: 173, rue de Courcelles, 75017 Paris, France
Domiciliation: Genesys (SIREN 878831312)
SIREN: 882842461 — SIRET: 882 842 461 00056
NAF/APE code: 63.12Z
TVA non applicable — article 293 B du Code général des impôts (franchise en base)
Email: contact@kyora-international.com — Phone: +33 6 72 49 45 05

Services

Kyora offers in particular:

The Kyora Studio workspace: dossiers, client follow-up, listings and messages
The studio subscription, after 30 days with no card, at the price shown on the Plan page, by the month or by the year
Payment of that subscription via Stripe

The studio price is the one shown on the Plan page in the workspace, by the month or by the year. The commission on a sale stays between the agent and the client.

Kyora Introduction

A Kyora Introduction is created when an identified investor voluntarily initiates first contact with the agent through a channel offered by the platform (WhatsApp, email, phone, Telegram, expressed interest, or equivalent), whether regarding a specific listing or the agent's profile. Each Introduction receives an opaque public identifier (KYR-XXXXXXXX format) and is timestamped server-side.

Simply viewing a listing, adding to a watchlist, or viewing an agent profile does not create a Kyora Introduction. These weak signals may be recorded for audit purposes only.

Uniqueness: one Introduction per investor, agent, and listing (or agent profile when no listing). CRM reveal and the monthly reveal quota are product features distinct from the Introduction.

Studio subscription and the sale

Kyora Studio is a tool. The advice, the client relationship and the sale stay with the agent. The commission on a sale stays between the agent and the client. Kyora does not invoice the agent a share of that sale.

The studio is open for 30 days from account creation, with no card. If the agent continues, they pay the studio price shown on their Plan page, by the month or by the year. They can stop from their account. Stopping does not delete the clients, the messages and the dossiers already produced.

Agent regulatory obligations (UAE)

Professional real estate agents operating in Dubai and publishing property advertisements are subject to UAE and Dubai regulatory requirements, including:

Trakheesi permit and advertisement duty (Brokerage Practice Guide 2024)

Under the Dubai Land Department Brokerage Practice Guide 2024, agents must obtain a Trakheesi permit for each advertised property and display the Trakheesi permit number on all electronic advertisements (including listings on third-party platforms).

Agent undertakes: When publishing a property listing on Kyora, the agent confirms that (a) they hold a valid Trakheesi permit for the advertised unit, and (b) they will include the Trakheesi permit number in the listing details where required by DLD regulations.

Platform role: Kyora International is a French-based introduction platform. Kyora does not publish property unit advertisements itself, does not hold Trakheesi permits, and is not subject to DLD Trakheesi obligations. The agent is solely responsible for obtaining Trakheesi permits and ensuring their listings comply with UAE advertising regulations.

License, registration, and local compliance

Agents operating in Dubai must maintain valid RERA licenses, practice cards, and comply with all applicable Dubai Land Department regulations. Agents agree to notify Kyora immediately if their license expires, is suspended, or if they cease to be authorized to practice real estate brokerage in their jurisdiction.

Electronic evidence

The parties acknowledge that Kyora audit log records (timestamped events, integrity hashes, administrative exports) may be used as evidence in performing these Terms of Sale, subject to mandatory legal provisions and the right to be heard.

Prices and VAT

The studio subscription price is shown in euros (€) on the Plan page, by the month or by the year, unless otherwise stated at Stripe checkout.

TVA non applicable — article 293 B du Code général des impôts (franchise en base). Invoices reflect this exemption where applicable.

Order and payment

Paid subscriptions are purchased online via Stripe Checkout. The subscription contract is formed when Stripe confirms payment.

The studio subscription is paid through Stripe from the Plan page. Kyora does not invoice a commission on a sale.

Kyora does not store your full bank details; Stripe acts as a secure payment provider.

Payment terms and late fees (B2B)

For professional agents, the studio subscription is payable for the period chosen on the Plan page. An unpaid renewal may suspend access after the grace period.

Late payment may incur statutory late-payment interest for professionals and a fixed recovery fee of forty (40) euros under applicable French commercial law.

Subscriptions — term and cancellation

Paid subscriptions run for the selected period (monthly or annual per the Stripe offer) and renew automatically unless cancelled via the Stripe billing portal or the agent dashboard.

You may cancel at any time; premium features remain active until the end of the paid period. No pro-rata refund is due for a started period unless mandatory law requires otherwise.

Right of withdrawal

Services are intended for professionals acting in the course of their business. Consumer withdrawal rights do not apply to contracts between professionals.

Data and portability (Data Act)

Upon written request to contact@kyora-international.com, Kyora provides, within a reasonable time, an export of essential data linked to your agent account (profile, listings, exportable leads) in a commonly used structured format, subject to trade secrets and third-party rights.

Applicable law — disputes

These Terms of Sale are governed by French law. The studio subscription between Kyora International (French publisher) and the professional agent is subject to French law and the jurisdiction of the courts of Paris.

Agent acknowledges: By accepting these Terms of Sale, the agent acknowledges that the contractual relationship with Kyora International (Anthony Carayon, Entrepreneur individuel (micro-entreprise), trading as Kyora International, Paris, France) for the studio subscription is governed by French law. Disputes between Kyora and a professional agent fall, after an attempt at amicable resolution via contact@kyora-international.com, under the jurisdiction of the courts of Paris.

Mandatory provisions applicable to a consumer agent, if any, prevail over any conflicting clause. Kyora does not elect DIFC (Dubai International Financial Centre) jurisdiction or UAE courts for this French-publisher SaaS contract.